We aim to ship all orders within 1-2 working days (please allow longer during buy promotional periods).
We recommend checking that your order was placed within the cut off time frame of 12pm. If placed after, this will roll over to the next working day.
If this time has passed pleased also check junk and spam folders.
If you think your order should have shipped and you haven't been notified please contact our team here or via our live chat.