At present everyone is opted in for Royal Mail SafePlace. Please download the Royal Mail App where you can opt out of SafePlace, so we know to use alternative delivery options for your items if you're not in.
You can also contact the Royal Mail Customer Experience Team on 03457 740 740.
They are open Monday to Friday 8am-6:30pm, Saturday 8am-3pm and Sunday 9am-2pm.
https://www.royalmail.com/downloadapp
To find out more on Royal Mail SafePlaces please visit their website for more information here.
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